Privacy Policy

Scope of this policy

This policy describes how Delator Field Services (“DFS”), a subsidiary of Delator Group, handles information collected through this website and through requests made from it. Delator Group’s own website privacy policy is available at delatorgroup.com/privacy-policy.

Information you give us

When you use the contact form on this site, call, text or email DFS, or submit a process serve request, we receive the information you choose to provide, such as your name, organization, phone number, email address, the documents to be served and information about the people involved in the matter. Contact form submissions are processed by Squarespace and delivered to DFS by email.

Process serve requests are submitted through a Microsoft Forms request form operated on Delator Group’s Microsoft 365 account and linked from this site (tinyurl.com/DFSRequestService). Information entered there is stored in Microsoft 365 and is also subject to Microsoft’s privacy practices.

Information collected automatically

This website is hosted on Squarespace. Like most websites, it automatically collects technical information such as IP address, browser and device type, pages visited, referring pages and the date and time of visits. Squarespace uses cookies and similar technologies to operate the site and provide visitor analytics. Web fonts are delivered by Google Fonts, which receives your IP address when the fonts load.

How information is used

To respond to inquiries and quote, perform and document the services you request.

To contact you about your request and about services offered by DFS, Delator Group and their affiliates.

To operate, secure and improve the website.

To meet legal obligations and respond to lawful requests from courts or government authorities.

Sharing

DFS does not sell, rent or trade personal information. Information may be shared within the Delator Group family of companies to provide or offer related services; with service providers that help operate the website or the business and are expected to keep it confidential; with courts, clerks and parties as required to perform service of process, filings and returns; and where disclosure is required by law, court order or subpoena, or needed to protect the rights or safety of DFS, its clients or the public.

Case information and sensitive data

Information about a legal matter, including documents to be served and the identities and addresses of recipients, is used only for the engagement it was provided for and is shared on a need-to-know basis. Please do not send health, financial account or other sensitive personal information through general channels unless DFS has confirmed it is needed for the work. Where such information is relevant to an engagement, it is handled with appropriate safeguards and retained only as long as the matter requires.

Security and retention

DFS uses reasonable administrative, technical and physical safeguards. No method of transmission or storage is completely secure, and DFS cannot guarantee absolute security. Information is kept as long as needed for the purposes above, to maintain business records, or as required by law.

Children

This website is not directed to children under 13, and DFS does not knowingly collect personal information from them.

Your choices

Depending on where you live, you may have rights to access, correct or request deletion of personal information. Contact contact@delatorgroup.com or call (629) 310-8667 to make a request.

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Changes and contact

DFS may update this policy and will post the updated version on this page. Questions can be sent to contact@delatorgroup.com or (629) 310-8667. Mail: Delator Group, 6339 Charlotte Pike PMB 2013, Nashville, TN 37209.